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Privacy Policy

Personal identification information

The Stenbok believes that you have a right to know what information we collect from you, and we want you to understand our commitment to protecting your privacy. We have created this Privacy Policy to let you know what to expect when you interact with Stenbok. We stick to this Privacy Policy no matter which of our Services use; sites, applications, or website features you use or access, including those located at www.stenbok.com

What Personal information does Stenbok Collect

Personal Information we may collect from you includes:

  • We may collect your name, username, email address, and password
  • We may collect any data you provide to us (including data on your shoe size)
  • We may ask the information from Third Party Services that you explicitly give us access to
  • We may ask for your contact information, such as your phone number, social media handle, or email (depending on how you contact us)
  • your credit card information (although we use a third party payment processor, as described below), billing address, and shipping address, if you make purchases through the Services
  • live chats and customer service phone calls
  • survey responses to the extent you include Personal Information

Non-Personal identification information

The Stenbok may also collect some of the following Non-Personal Information from you:

  • The name of your internet service provider
  • The IP address of the computer you use to access our Services
  • The type of browser software you are using
  • The operating system you are using
  • The date and time you access our Services
  • The website address, if any, that linked you to our Site
  • The website URL or address, if any, you leave our website and travel to
  • Your home page customization preferences
  • Search engine search terms and advertising clicks/actions
  • Weblogs and other clickstream data
  • Survey responses to the extent you do not include Personal Information
  • Other non-personally identifiable traffic data

Children’s Information. We are especially sensitive about children’s information. We do not knowingly collect information from children under the age of 13, .If you are a parent or legal guardian of a minor child, you may use the Services on behalf of such minor child. We will consider any information that you provide us while using the Services on behalf of your minor child as Personal Information. If you have any questions regarding our information practices with respect to children, or if after a transaction, you would like to review, have deleted, or stop the further collection of your child’s Personal Information, please email us at support@stenbok.com

How We Collect Information

When You Provide Us With Information to Make a Purchase. We make products we like in hopes you will find something you like, too. If you are using our Services to make a purchase, we may request certain Personal Information from you to facilitate the transaction and get you the goods. You may also provide us your  Personal Information when you order us certain services, such as custom shoes. This may include (i) shoe size information such as your name, email address, and shipping address, etc (ii) any information provided regarding foot deformation. The Stenbok, or companies that provide services on our behalf, may also collect certain financial information from you, such as your payment method (this may include valid credit card number, type, expiration date or other financial information, etc). We store only a very limited portion of your credit card information that is generally permitted by credit card issuers. Our payment processor, that credit card issuers require to have sufficient security with all possible manners, stores and processes your credit card or other payment information using industry-standard security measures. By making a purchase through the Services, you give us consent to use and provide your financial information as we consider necessary to process the transaction according to your order.

Affiliated Business We Do Not Control

We may work with other businesses from time to time. These affiliated businesses may sell products or provide promotions to you through the Services. We may also provide services or sell products with affiliated businesses. We will clearly show you when an affiliated business is associated with your transaction, and only share Personal Information with them that is related to your transaction.

Agents
Generally, we will not disclose your Personal Information to unaffiliated third parties.
We’ve figured out ways to do a lot of things on our own, but we haven’t quite figured out how to all of it. It could be possible that We may provide your Personal Information to our employees, contractors, agents, service providers, and designers (“Agents”) to enable them to perform certain services for us exclusively, including order fulfillment
payment processing
website-related services such as web hosting
improvement of website-related services and features
maintenance services
distribution of advertisements and other marketing materials on our behalf
We promise, no surprises—unless we tell you differently, our Agents do not have any right to use the Personal Information we share with them beyond what is necessary to assist us.

How we use the information we gather Your rights
If you are worried about your data you have the right to request access to the personal data which we have and may hold or process about you. You have the right to require us to correct any error in your data free of charge. If you needed, it’s your right at any stage you also have the right to ask us to stop using your personal data for direct marketing purposes or needs.

Web browser cookies
The Stenbok may use cookies to enhance. The browser can place cookies on their hard drive to keep record save to track information etc. Users may also have the option to choose to set their web browser to refuse cookies or to alert you when cookies are being sent.

To improve our Website
It’s Very Important for us to Improve our website so may use your feedback to improve our products and services.

How we protect your information
The Stenbok website tried their best to choose the appropriate methods for the security purpose of your personal data from unauthorized access, alteration of your personal information like username, password, transaction information, and also data stored on our website.

Sharing your personal information
We will not be eligible to sell, trade, share or rent User’s personal identification information with someone, we may share just generic aggregated demographic information which will not be linked to any personal ID information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the reasons outlined above.

Your acceptance of these terms
By using our website www.stenbok.com you may signify your acceptance of our policy. in Case If you do not agree to our policy, please do not use our website on the other hand if Your continued use of our website and following the posting of changes to our policy you will be deemed acceptance of those changes.

We reserve the right to update and revised our privacy policy
The Stenbok may occasionally review this Privacy Policy to make sure it complies with applicable law and conforms to changes in our business. We may also need to update this Privacy Policy and can reserve the right to do so at any time. In-Case If we do revise this Privacy Policy, we will update the “Effective Date” at the top of this page so that you can tell if it has changed since your last visit. Please review this Privacy Policy regularly to ensure that you are aware of our terms.

Contacting us
If you have any questions about Our Privacy Policy, Kindly contact us at 03235774749 support@stenbok.com

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